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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Our learner resources have been aligned to learner cohorts
We provide a comprehensive learner guide as a separate document
diseases and disorders Group A AHCWRK204 Work effectively in the industry Group A AHCWRK305 Coordinate work site activities Group A BSBFIN302 Maintain financial records Group A BSBTEC301 Design and produce business documents Group A * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing
RPL Kit-TLIL0027 Ensure competency of rail safety workers 22477VIC Units of competency SITXCCS007 EnhanceOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information
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