Unit Knowledge Guide-HLTAHA047 Engage with clinical supervision and delegation Session Plan ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units BSBTEC201 Use business software applications ICTICT219 Interact and resolve queries with ICT clients ICTICT314 Connect internal hardware components (c) ICTSAS308 Run standard diagnostic tests (c) ICTICT303 Connect internal hardware components ICTICT310 Identify and use industry specific technologies If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MEM16006 Organise and communicate information MEM18055 Dismantle

Core units AMPCOM401 Build productive and effective workplace relationships AMPQUA401 Support food safety and quality programs AMPQUA402 Maintain good manufacturing practice in meat processing AMPWHS401 Monitor workplace health and safety processes Electives BSBCMM412 Lead difficult conversations BSBHRM413 Support the learning and development of teams and individuals BSBLDR411 Demonstrate leadership in the workplace BSBLDR412 Communicate effectively as a workplace leader BSBLDR414 Lead team effectiveness BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities BSBXCM401 Apply communication strategies in the workplace If you require RPL Kits with comprehensive benchmarking

Units of competency ICPPRN4960 Set up and produce complex digital print ICPPRN3840 Set up and produce basic digital print ICPPRN3920 Set up and produce specialised digital print * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-HLTAHA047 Engage with clinical supervision and delegation Session Plan ethics and privacy policies inOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner