RPL Kit-CHCSOH018 Respond to property maintenance enquiriess Quote Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Core units AVIF0023 Apply aircraft safety procedures AVIF0034 Apply aviation work health and safety procedures AVIF0040 Employ fatigue risk management practices in an aviation workplace AVIG0003 Work effectively in the aviation industry AVIZ0003 Maintain basic situational awareness in an aviation workplace AVIZ0004 Maintain security awareness and vigilance in an aviation workplace TLID2003 Handle dangerous goods/hazardous substances TLIE0002 Process workplace documentation TLIF2018 Operate firefighting equipment TLIJ2001 Apply quality procedures TLIK2010 Use infotechnology devices in the workplace TLIO1002 Follow security procedures when working with passengers and personnel Electives AVID0005 Accept dangerous goods for air transport TLIB0003 Use and maintain minor mechanical equipment AVID0006 Prepare freight for flight AVID0007 Conduct aviation freight weighing operations TLID0014 Load and unload explosives/dangerous goods TLIF2012 Apply safe procedures when handling/transporting dangerous goods or explosives TLIB2001 Check and assess operational capabilities of equipment TLIE2007 Use communications systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTNWK605 Design and configure secure integrated wireless systems ICTNWK606 Implement voice applications over secure wireless networks ICTNWK620 Design and implement wireless network security * We can develop additional elective units that are not listed on request (Please contact us for further information)

replace and assemble electrical components and equipment MSMENV272 Participate in environmentally sustainable work practices UEENEEE101A Apply Occupational Health and Safety regulations

eggs and farinaceous dishes SITHCCC031 Prepare vegetarian and vegan dishes SITHCCC042 Prepare food to meet special dietary requirements SITXCCS014 Provide service to customers SITHCCC025 Prepare and present sandwiches BSBSUS211 Participate in sustainable work practices SITXWHS006 Identify hazards

RPL Kit-CHCSOH018 Respond to property maintenance enquiriess Quote Core units BSBDIV501 Manage diversityOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information