Crucial Conversations Tools for Talking When Stakes Are High, Second Edition science & psychology has cut through a century

has cut through a century of confusion and established causality -- the study of cause and effect -- on a firm scientific basis

It is a story that affirms the lasting power of love and the rejuvenating power of hope

Without quite realizing it

AI is at a tipping point

have spent twenty years proving that Darwin did not know the strength of his own theory

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition science & psychology has cut through a century"Crucial Conversations draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate