Learner Guide-SIRCIND001 Work effectively in a community pharmacy MSS Units of competency CHCMHS005 Provide

Units of competency CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCCCS020 Respond effectively to behaviours of concern CHCMHS007 Work effectively in trauma informed care CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCCSM005 Develop

artificial surfaces SISOPLN004 Identify hazards

health and environment policies and procedures FWPCOR3203 Evaluate fire potential and prevention HLTAID003 Provide first aid Elective units AHCWRK302 Monitor weather conditions PUAFIR303* Suppress wildfire PUAFIR309* Operate pumps AHCMOM301 Coordinate machinery and equipment maintenance and repair FWPCOT3259 Operate a four wheel drive on unsealed roads FWPCOT3260 Recover four wheel drive vehicles FWPFGM3214 Operate a four wheel drive in a towing situation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units UEECD0010 Compile and produce an energy sector detailed report UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEECD0060 Write specifications for electrotechnology engineering projects UEERE0013 Develop strategies to address environmental and sustainability issues in the energy sector Elective units BSBOPS203 Deliver a service to customers BSBSTR502 Facilitate continuous improvement BSBTWK502 Manage team effectiveness UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEDV0008 Install

Learner Guide-SIRCIND001 Work effectively in a community pharmacy MSS Units of competency CHCMHS005 ProvideOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce