Training and Assessment Strategy-SIRSS00025 Retail Customer Relationship Skill Set Course Core units AURAEA002 Follow environmental

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR112 Test and repair basic electrical circuits AURETR122 Diagnose and repair vehicle dynamic control systems AURETR124 Diagnose and repair compression ignition engine management systems AURETR125 Test

Units of competency SIRCDIS002 Deliver medicines to customers outside the pharmacy HLTWHS001 Participate in workplace health and safety SIRCINF001 Use pharmacy practices for infection control CHCDIV001 Work with diverse people * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS015 Provide individualised support CHCCCS023 Support independence and wellbeing CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTWHS002 Follow safe work practices for direct client care Elective units Group A electives - AGEING specialisation CHCAGE001 Facilitate the empowerment of older people CHCAGE005 Provide support to people living with dementia CHCCCS011 Meet personal support needs Elective units Group B electives - DISABILITY specialisation (4 units) CHCDIS001 Contribute to ongoing skills development using a strengths-based approach CHCDIS002 Follow established person-centred behaviour supports CHCDIS003 Support community participation and social inclusion CHCDIS007 Facilitate the empowerment of people with disability Elective units Group C electives - HOME AND COMMUNITY specialisation (4 units) CHCAGE001 Facilitate the empowerment of older people OR CHCDIS007 Facilitate the empowerment of people with disability Plus all of the following units: CHCCCS011 Meet personal support needs CHCCCS025 Support relationships with carers and families CHCHCS001 Provide home and community support services Other electives Choose (3 or 4 based on package requirements) CHCADV001 Facilitate the interests and rights of clients CHCAGE002 Implement falls prevention strategies CHCCCS001 Address the needs of people with chronic disease CHCCCS006 Facilitate individual service planning and delivery CHCCCS017 Provide loss and grief support * We can develop additional elective units that are not listed on request (Please contact us for further information)

replace and assemble electrical components and equipment MSMENV272 Participate in environmentally sustainable work practices UEENEEE101A Apply Occupational Health and Safety regulations

Core units BSBLDR811 Lead strategic transformation BSBSTR802 Lead strategic planning processes for an organisation Elective units BSBINS603 Initiate and lead applied research BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBPMG814 Lead the portfolio BSBSTR801 Lead innovative thinking and practice BSBSTR803 Establish business continuity management strategies BSBTEC601 Review organisational digital strategy * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-SIRSS00025 Retail Customer Relationship Skill Set Course Core units AURAEA002 Follow environmentalYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.