LLND Kit-BSB20215 Certificate II in Customer Engagement SIR Units of competency MSMTMVER302 Verify

Units of competency MSMTMVER302 Verify simple measuring instruments MSMTMREF301 Use and maintain reference standards * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS001 Participate in workplace health and safety Elective units CHCCCS012 Prepare and maintain beds CHCCCS026 Transport individuals

Elective units AHCPMG502 Investigate a pest control failure AHCPMG506 Manage the implementation of legislation AHCPMG507 Develope a regional pest management plan AHCPMG508 Develop a system to monitor and evaluate the pest management plan AHCPMG510 Develop a pest survey strategy AHCWHS502 Manage work health and safety processes AHCBUS511 Manage enterprise staff requirements AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

Units of competency HLTREF001 Develop reflexology practice HLTREF002 Provide reflexology for relaxation * We can develop additional elective units that are not listed on request (Please contact us for further information)

charge and replace batteries and jump-start vehicles AURETR129 Plan and implement children's education and care curriculum AURETR130 Diagnose and repair starting systems AURETR131 Diagnose and repair ignition systems AURLTB103 Diagnose and repair light vehicle hydraulic braking systems AURLTD104 Diagnose and repair light vehicle steering systems AURLTD105 Diagnose and repair light vehicle suspension systems AURLTE102 Diagnose and repair light vehicle engines AURLTZ101 Diagnose and repair light vehicle emission control systems AURTTA104 Carry out servicing operations AURTTA118 Develop and carry out diagnostic procedures AURTTC103 Diagnose and repair cooling systems AURTTE104 Inspect and service engines Elective Units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURETD101 Diagnose and repair electronically controlled steering systems AURETR011 Install basic ancillary electrical systems and components AURETR120 Diagnose and repair network electronic control systems AURETR122 Diagnose and repair vehicle dynamic control systems AURETR128 Diagnose and repair instruments and warning systems AURETR143 Diagnose and repair electronic body management systems AURLTD106 Carry out light vehicle wheel alignment operations

LLND Kit-BSB20215 Certificate II in Customer Engagement SIR Units of competency MSMTMVER302 VerifyEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational