SCORM Compliant Package-MSS402050 Monitor process capability FBP engaging and compliant classroom or

engaging and compliant classroom or webinar delivery of a qualification or unit

Units of competency CHCCOM002 Use communication to build relationships CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS017 Provide loss and grief support CHCGRP002 Plan and conduct group activities CHCCCS018 Provide suicide bereavement support * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and induct staff SITXCCS008 Develop and manage quality customer service practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22384 Develop and document a learning plan and portfolio VU23545 Present straightforward spoken texts for study purposes VU23546 Participate in straightforward interactions for study purposes VU23547 Read and write straightforward texts for study purposes VU23548 Listen and take notes for study purposes VU23549 Use language analysis strategies for study purposes General Electives (2) BSBINS301 Develop and use information literacy skills BSBTEC301 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units CUAANM301 Create 2D digital animations CUAANM302 Create 3D digital animations ICTDMT405 Produce interactive animations ICTGAM301 Apply simple modelling techniques ICTGAM302 Design and apply simple textures to digital art ICTGAM306 Review and apply traditional animation principles * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-MSS402050 Monitor process capability FBP engaging and compliant classroom or* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.