Class Activity Book-AURACA102 Manage complex customer requirements in an automotive workplace PowerPoint Self Study Guide

Self Study Guide

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS100 Follow WHS procedures MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFGN2001 Make measurements and calculations Elective units HLTAID003 Apply first aid MSFGG2012 Operate glass freefall rack and table MSFGG2013 Move single glass sheets by mechanical means MSFGG2011 Glaze and reglaze residential windows and doors MSFDG2001 Assemble leadlight and stained glass components CUAACD101 Use basic drawing techniques CUADRA201 Develop drawing skills MSFFM3024 Construct jigs and fixtures * We can develop additional elective units that are not listed on request (Please contact us for further information)

procure and store construction materials for building and construction projects BSBPMG422 Apply project quality management techniques CPCCCO4001 Supervise concreting work CPCCBC4013 Prepare and evaluate tender documentation CPCCBC4017 Arrange resources and prepare for the building and construction project CPCCBC4052 Lead and manage teams in the building and construction industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPCDS3002 Plan and deliver a wine tasting event FBPWIN2003 Conduct sensory evaluation of wine FBPCDS2001 Conduct a standard product tasting SITHFAB002 Provide responsible service of alcohol FBPWIN3001 Evaluate wines (advanced) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Class Activity Book-AURACA102 Manage complex customer requirements in an automotive workplace PowerPoint Self Study GuideOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the