Learner Resources-FNS42120 Certificate IV in Personal Injury Management RII Core units SIRRMRM002 Develop a

Core units SIRRMRM002 Develop a merchandise strategy SIRRMRM003 Conduct a post trade analysis SIRRMRM004 Develop a merchandise financial plan SIRRMRM005 Develop a category financial plan SIRRMRM006 Plan a merchandise product range SIRRMRM007 Negotiate and establish supply arrangements SIRRMRM008 Develop a merchandise promotional plan Elective units SIRRMRM009 Plan merchandise buying trips SIRRMRM010 Plan product development SIRRMRM011 Manage merchandise quality and compliance BSBLDR503 Communicate with influence * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBOPS203 Deliver a service to customers BSBPEF202 Plan and apply time management CPPCMN2002 Participate in workplace safety arrangements CPPFES2004 Identify and report on types of installed fire safety equipment and systems CPPFES2005 Demonstrate first attack firefighting equipment CPPFES2006 Prepare for installation and servicing operations CPPFES2007 Maintain quality of work and promote continuous improvement Elective Units CPCPCM2043 Carry out WHS requirements CPCPFS3040 Conduct basic functional testing of water-based fire-suppression systems CPCPFS3041 Inspect and test fire pumpsets CPPFES2025 Inspect

Elective units MSS407003 Analyse process changes MSS407008 Capture learning from daily activities in an organisation MSS407010 Improve visual management in the workplace MSS407011 Manage benchmarking studies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTPRG430 Apply introductory object-oriented language skills ICTPRG440 Apply introductory programming skills in different languages ICTPRG549 Apply intermediate object-oriented language skills ICTPRG439 Use pre-existing components ICTPRG443 Apply intermediate programming skills in different languages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-FNS42120 Certificate IV in Personal Injury Management RII Core units SIRRMRM002 Develop aOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all