Learning and Assessment Kit-CHCSOH018 Respond to property maintenance enquiriess Learner Resources (Skill Set) configure and deploy software and

configure and deploy software and hardware testing tools ICTPRG430 Apply introductory object-oriented language skills ICTPRG435 Write scripts for software applications ICTSAS308 Run standard diagnostic tests ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CUAACD501 Refine drawing and other visual representation tools CUAPPR501 Realise a body of creative work CUAPPR502 Develop own sustainable professional practice CUAPPR503 Present a body of own creative work CUAPPR505 Establish and maintain safe creative practice CUARES503 Analyse cultural history and theory Elective Units BSBCRT401 Articulate

codes and specifications UEECO0010 Participate in refrigeration and air conditioning work and competency development activities UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems UEERA0035 Establish the basic operating conditions of air conditioning systems UEERA0036 Establish the basic operating conditions of vapour compression systems UEERA0044 Find and rectify faults in single phase motors and associated controls UEERA0045 Evaluate and modify low voltage heating equipment and controls UEERA0050 Install refrigerant pipe work

operate and maintain basic static machines MSFFM2011 Apply manufactured board conversion techniques CUAACD302 Produce computer-aided drawings MSMOPS363 Organise on-site work MSMPER200 Work in accordance with an issued permit MSFFF2006 Apply surface coatings by spray gun MSFFM2012 Set up

Learning and Assessment Kit-CHCSOH018 Respond to property maintenance enquiriess Learner Resources (Skill Set) configure and deploy software andOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to